Support Contracts

Penetration Testing

Whilst our end goal is to protect the privacy of businesses and individuals alike, we’re firm believers that “one size does not fit all”. With a range of different solutions and advice from our expert consultants, we can find the right package for you. Any issues than simply call our helpdesk on 02081917035 for further support and one of our team will be able to assist.

With our support contracts, we provide regular meetings on a monthly to the quarterly basis so that we can review how you are finding the service, to get the most out of it for your business. There are three types of contracts we provide:

Onsite Support

Should there be an issue our highly trained and CISSP accredited engineers will be able to support you onsite. When granted access our professionals will be able to provide maintenance on our products, so that you have an efficiently run infrastructure. Available 24/7 our team will be able to assist whenever it is needed.

Remote Support

We don’t have to necessarily be on site in order to help you with the maintenance of our software. By using our 24/7 assistance we can access the technology when requested to show you what you can do in the future to correct any issues, or even just carry out regular upkeep.

Telephone Support

Should you have an issue our technical teams can provide support over the phones or via emails if you would prefer. Again this is a 24/7 service meaning we are there for your business at any point in the day.

We believe in complete transparency when it comes to all of our clients. By providing clear consultancy from the beginning to what your business needs, you have peace of mind that your business is in safe hands. Our professional consultants will help you find the perfect solution by analyzing your requirements.

As we feel solid working relationships are essential, you will deal with the same expert from the first contact all the way through to the regular maintenance of our products. By being able to provide around the clock support our CISSIP experts can assist you. To consistently provide the ultimate service we put our professionals through vigorous training so that they can continue to enhance their skill set and knowledge of such software, which in turn will support you and your business as technology evolves.

If you would like to find out more about our services then get in touch today on 02081917035 or contact us here.